Q: How long does it take from order placement to delivery?

In general, it takes about 1–2 months . However, timelines can vary depending on the selected OEM manufacturer and seasonal production capacity, so we recommend placing orders with sufficient lead time.

Question 1

Can you manufacture the recipe exactly as we request?

Accepted Answer

Yes, it is possible to produce your requested recipe. However, if certain ingredients are not in stock, new procurement may be required, which tends to increase the unit cost.
Alternatively, we can adjust the formulation using existing ingredients to match your target recipe as closely as possible. This approach often allows for smaller production lots and helps keep the unit cost down.

Question 2

What about the quality of raw materials used in overseas OEM production?

Accepted Answer

Our OEM partners source ingredients from reliable suppliers selected under strict quality management standards. Many key ingredients are procured domestically in each production country. Formulations are designed in line with international nutritional standards such as AAFCO, ensuring both safety and strong nutritional value.

Question 3

What kind of manufacturing facilities do overseas OEM manufacturers have?

Accepted Answer

Our partner OEM manufacturers are continuously upgrading their facilities in line with modern requirements, including foreign-object detection systems and equipment capable of handling fresh meat. There are OEM manufacturers in multiple countries that can process fresh meat.
We also work to ensure thorough quality control and traceability in case any quality issue occurs.

Question 4

What is the quality control system at overseas OEM factories?

Accepted Answer

Our OEM products undergo quality checks at multiple stages, including incoming inspection of raw materials and in-process inspections during manufacturing. Product specifications are also set based on international nutritional standards such as AAFCO to ensure safety and consistent quality. In addition, we conduct regular quality audits and continuous improvement activities to further enhance product quality.

Question 5

How long does it take from inquiry to completion of the final product?

Accepted Answer

Considering factors such as recipe adjustment, sample review (if available), laboratory analysis, packaging production lead time, factory visits, and confirmation of logistics flow, it may take approximately 6–12 months.
That said, we have delivered products in 3–4 months in urgent cases based on past customer needs.

Question 6

How long does it take from order placement to delivery?

Accepted Answer

In general, it takes about 1–2 months. However, timelines can vary depending on the selected OEM manufacturer and seasonal production capacity, so we recommend placing orders with sufficient lead time.

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